Please fill out the “Inquiry” form at the top menu, or send us an email at inbound@airserve.co.jp.
We will get back to you as soon as possible.
The Airport Concierge service is the way to stress-free arrival in Japan.
Many passengers who have just arrived into unfamiliar airport never find the service you need to deal with or the way to go to next transportation to go to town easily and quickly.
Available 365 days a year, our friendly Meet & Greet service at Japanʼs six major Airports.
- Narita International Airport
- Haneda Airport (Tokyo International Airport)
- Chubu Centrair International Airport
- Kansai International Airport
- Osaka International Airport (Itami Airport)
- Kobe Airport
- Fukuoka Airport
Airserve, with dedicated offices in Japanʼs six major Airports, can quickly adjust to changes in schedule or circumstance. The highly trained Airserve assistant assigned to the passenger will monitor flight status and be waiting in the airport arrival lobby to greet you after luggage retrieval and customs inspection.
After welcoming you, Airserve staff can assist with documentation, train or bus ticket purchases, redeeming of Japan Rail Pass vouchers, currency exchange, and SIM card and WiFi rentals.