Contact Form

Contact Form

Fields marked with an*are required

[Our Meet&Greet Service at Airports]
Please note that our meet&greet service starts at the arrival lobby,
after immigration/baggage collection/customs.

Airserve does not offer any FAST TRACK/VIP/Porter services at any airports in Japan.
If you like to order, please do at least 7 business days in advance to the service day.

Service Plan*
First Name*
Company Name
Email Address*
Comment or Content of Inquiry*

Privacy Policy

This Privacy Policy reflects our commitment to protect your privacy rights. We pledge to implement every necessary measure to protect the privacy of our clients and visitors to our website who make use of its content and related online services. Airserve may link to external sites and is not responsible for the content or privacy procedures of such sites. By accessing the Airserve website you are bound by the terms within our policy.

Information we gather

  • We collect information on our website through forms that require information including your name, email and address, so that we can contact you regarding future services and respond to enquiries made by our clients as efficiently as possible.
  • We gather, store and track information to improve your experience with Airserve. We collate this data through information requested/provided when a user; signs up to a newsletter; completes our ‘contact us’ form and follows us on social media. We also gather information through cookies in place on our website.
  • Cookies enable us to monitor our site and are in no way linked to personally identifiable information regarding the user.

Consent to Collect

By accessing our website, you grant us consent to collect and use the information as detailed above. Should we make any future changes to our privacy policy, we will notify you of those changes on this web site.

Protecting Your Security

We handle your personal information in a strictly confidential manner, not divulging to any third party, with online security measures in place to protect it from misuse or loss.

Your Preferences

  • You may wish to alter the communications you receive from Airserve – and we will honor any requests with a prompt reply. It is possible to remove your name from our mailing list by sending an email to with your request.
  • As stated above, we will not disclose your information to any third parties. However, there may be times when we are required by law, in order to comply with a legal process or lawful government request.

Terms of Use

All content displayed on our website is the exclusive property of Airserve; or is used under license, and by accessing the site you acknowledge and agree that you will not copy, modify, alter, publish, sell, distribute to third parties, or in any way utilize the material without our written permission.


  • Airserve shall not be held liable for errors or inaccuracies relating to any content published on the website. All information displayed online is posted with our client’s best interests in mind. However, we can’t always guarantee that it will be absolutely free from error.
  • We disclaim any implied warranties with regard to the information and services contained in our website.

SSL (Security)

To ensure security when we have you send us your personal information through our website, we use encryption technology such as the SSL (Secure Socket Layer: A global standard security feature which encrypts data before it is sent) protocol to safeguard against the leakage of your personal information. By using an SSL-compatible Internet browser, your personal information will be automatically encrypted.


Cookies are a mechanism whereby, when you visit our website, your usage history and entered information is stored as a file on your computer, and they do not infringe on your privacy or have any adverse effect on your computer.

Improving Our Service

We always welcome feedback regarding our website and associated communication channels. Should you have such comments or questions, about the site or our privacy statement, please send an email to
Please agree with the term and condition by clicking the checkbox below.