Meet & Greet

Escort & Transit assistant service

Airserve is a Japanese company established in October 2001.

Prior to being established and as part of a different entity, Airserve had already gained over 20 years of experience in providing passenger assistance services in several airports.

Airserve specializes in providing comprehensive services such as Meet & Greet, passenger transfer, assistance, and support. Airserve not only provides these services at airports, but also to and from train stations, hotels, conference halls, and private residences. The company operates its own offices year round at the following major airports in Japan; Narita International, Haneda, Chubu Centrair International (Nagoya), Kansai International, Osaka International (Itami), and Fukuoka.

Our Meet & Greet services are available at major train stations in Tokyo, Osaka, Kyoto, Nagoya and Fukuoka.
Due to their sheer size and sometimes confusing layout, train stations in Japan can be very difficult to navigate, particularly in big cities such as Tokyo and Osaka. It is easy to get lost if you do not know your way around.
Whether you require our Meet & Greet service or only need assistance to change trains or stations, we can help you to achieve a smooth and stress-free journey without any language barriers.
Please send us all of the necessary details about your train schedule in advance, and we will take care or the rest.

For example:

In the case of a Meet & Greet, you will be met upon arrival by your assigned assistant on the platform, then escorted to the boarding point of your chosen mode of transportation (bus/taxi/limousine). If you also booked an escort plan with us, you will be accompanied all the way to your final destination (hotel, meeting venue, convention center, etc.)
Our Services are also available at stations other than the ones that are mentioned above, do not hesitate to contact us regarding any request you may have.