Meet & Greet

JR Pass Exchange Assist Service

What Can Airserve Do To Help You?

Airserve can help you in obtaining and using a Japan Rail Pass. The Airserve assistant assigned to you will ensure that you have a less time-consuming and more enjoyable experience.

About Japan Rail Pass:
The Japan Rail Pass is a special plan ticket that allows unlimited travel on JR trains for travelers visiting Japan from overseas.
JAPAN RAIL PASS(external website)

  • The assigned Airserve assistant will work with you to ensure that you have all of the paperwork and documentation required to receive a Japan Rail Pass.
  • The assistant will escort you to a JR ticket office and help you to complete all necessary paperwork.
  • There are many ways in which your Japan Rail Pass can be used. The assistant can help to answer any questions you may have.
  • The assistant will confirm your itinerary and help you with seating reservations. (Please note that in some instances, seating reservations can only be made for same day travel. During crowded periods you may not be guaranteed a seat on a specific train.)
  • If necessary, the assistant can also show you in detail how to make further seating reservations.
  • Finally to ensure that you arrive at your final destination, the assistant will escort you to the boarding point of your next mode of transportation.

Airserve is the perfect way to start your dream trip in Japan!

Meet & Greet service
JR EAST Travel Service Center
JR EAST Travel Service Center (Narita Airport Terminal 1)