We serve more than 60,000 customers annually. We assist passengers and VIP clients from abroad and ensure they have a smooth arrival in Japan.
Travel with a light heart and a smile. Our offices located in 6 main airports in Japan support more than a million passengers every year.
Travel with a light heart and a smile.
Travel Earphone is an Airserve registered trademark.
Reliable, Professional and Quality Service
Airserve provides ideal customer care combined with classic Japanese hospitality.
Our team of efficient, experienced and committed professionals is available at six major airports in Japan.
Professional skills and Industry network
Thanks to years of experience, our knowledgeable team is able to provide assistance during any unexpected situations.
To provide the best customer service, we continuously share information with each other and collectively improve our overall performance.
We have staff and an extensive industry network not only at airports but also at stations, bus centers, and conference halls, and we also work closely with companies providing related services all over Japan.
Our team is fully committed to serving our customers no matter what the situation.
We don’t just provide the services we did in the past, but always work to find the solution for any inquiry.