Company Profile

Company Overview

Now part of the Hankyu Hanshin Toho Group, Airserve is a Japanese company established in October 2001. Prior to its establishment and as part of a different entity, the company had gained over 20 years experience in providing passenger assistance services at Narita Airport.

Airserve specializes in providing comprehensive services such as Meet & Greet, passenger transfer, assistance and support. We not only provide these services at airports but also to and from train stations, hotels, conference halls and private residences. Clients include domestic and foreign travel agents, destination management companies, group tours, individual travelers and private businesses. All rely on our team of efficient, experienced and committed professionals for excellent and personalized services. The company operates its own offices year round at the following main airports in Japan; Narita, Haneda, Nagoya Chubu, Kansai International, Osaka Itami, Kobe (counter only) and Fukuoka.

In addition, Airserve provides the Travel Earphones System rental service. The reliable and easy to use Travel Earphone communication device is very useful in a wide range of situations. During sightseeing, field trip, factory tour and outdoor activities, the Travel Earphone will be your best ally. It can also be used effectively during international meetings or seminars for simultaneous interpretation in multiple languages.
See the dedicated Travel Earphone section of our site for full details.
Across the whole range of services, meeting and exceeding our customers expectations is our dedicated staff motto.

Company Profile

Registered Company Name Airserve Co.,Ltd. (Hankyu Hanshin Toho Group)
Address 14F New Pier Takeshiba South Tower
1-16-1 Kaigan, Minato Ward
Tokyo 105-0022 Japan
TEL +81 (3) 6745-8230
(Business hours:weekdays AM9:30〜PM6:30 Closed on weekends)
FAX +81 (3) 6745-8234
Date of Incorporation September, 2001 (Start of Operations: October, 2001)
Capital 55 million Japanese Yen
Representative Director Mr. Yukio Shinohara
Description of Services
  • Send-off and greeting services at the following airports: Narita (Tokyo), Haneda (Tokyo), Nagoya Chubu, Kansai International (Osaka), Itami (Osaka), and Fukuoka
  • Assistance to travelers, including the purchasing and delivery of bus and train tickets
  • Inbound travel services
  • Travel Earphone and Multi-Language Travel Earphone translation device sales and rental service
  • Employee dispatch service license number: 13-302250
  • Travel agent license number: DAI 2-6836
Selected Clients Hankyu Travel International Co., Ltd.
Hankyu Hanshin Business Travel Co., Ltd.
JTB Business Transformation Corp.
Tobu Top Tours Co., Ltd.
JALPAK Co., Ltd.
Yomiuri Travel Co., Ltd.
Keio Kanko Co., Ltd.
T-LIFE Holdings Co., Ltd.
Okinawa Tourist Service Inc.
Toppan Travel Service Corp.
and more than 250 companies from JATA, ANTA

Umeda Arts Theater Co., Ltd.
Takenaka Corporation
Tobu Tower Skytree Co., Ltd.
Takarazuka Revue Company
Inaba Seisakusho Co., Ltd.
Ise-Shima Resort Management Co., Ltd.
Fuji Electric Co., Ltd.
Mitsubishi Electric Corporation
Kawasaki Frontale Co., Ltd.
and more than 450 additional companies

The Ritsumeikan Trust
The Association for Overseas Technical Cooperation and Sustainable Partnerships
Hitotsubashi University
Akashi Tourism Association
National Federation of University Co-operative Associations
The Foundation for the Advancement of Life & Insurance Around the world
International University of Japan
Bank Account Mizuho Bank